1. Guaranteed exchange up to 15 days after purchase: any defective product can be exchanged for a replacement within 15 days.
2. After 15 days: all defective products can be repaired free of charge for a period of 1 years from the date of purchase.
Returns and Refunds:
Viperade is confident you'll be completely happy with any purchase you make and offer a 7-day returns policy. You can return your purchase for a full refund should you be unhappy with it in any way once received, subject to the following terms and conditions.
Conditions of return：
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Return the products including all packaging, accessories, and manuals
If the original product packaging has been damaged or destroyed we will only issue a full refund if the product is being returned due to a defect.
No right of full refund exists unless the product is defective and you are returning it for this reason.